Our Return Policy in short
- Contact dreamboxtv before returning any items.
- You can return the physical product within 7 days of delivery buyer pays all return postage, but IPTV packages are none refundable once the code has been generated & sent to you..
- Boxes customised for customer & programmed with apps of there choice etc are none returnable.
- There is also a 25.00€ software / hardware checking & restocking fee.
- The product must be in NEW unused condition in all original packaging.
- Over seas buyers to avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
Want to switch to another product ? You can do that, just contact us, but the buyer must pay all postage costs both ways.
- If a package is unclaimed & returned back to us you will have to pay a handling fee or the re-postage costs.